Thank your Donately donors with unique AI-generated messages
Swiftask analyzes every donation on Donately and instantly generates a personalized thank-you. Strengthen your bond with supporters without manual effort.
Result:
Boost donor retention and engagement with exemplary responsiveness.
AI Agents
donately
Connector donately · Secure OAuth 2.0
Lack of personalization hurts donor retention
Sending the same generic email to all your donors is a strategic mistake. Donors feel undervalued, drastically reducing the chances of recurring donations. Yet, manually personalizing every message is impossible at scale.
Main negative impacts:
Low retention rates
An impersonal thank-you fails to build an emotional connection. Donors do not feel recognized for their specific contribution.
Operational overload
Responding individually to every donor takes massive amounts of time, diverting your team from higher-value tasks.
Missed retention opportunities
Without fast and relevant communication, the donation momentum fades and the relationship remains purely transactional.
Swiftask connects Donately to your communication tools. Our AI writes and sends a unique thank-you message, tailored to the donation amount, the donor's history, and your cause.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
A donor contributes via Donately. They receive a standard automated receipt. Your team tries to personalize an email the next day, but the donor has already forgotten their gesture. The relationship remains cold.
With Swiftask + Donately
As soon as the payment is validated, Swiftask generates a warm message, mentioning the project supported and the impact of the donation. The message is sent instantly, creating a memorable experience.
Deploy your automated thank-yous in 4 steps
1
STEP 1 : Define your thank-you style
Configure the Swiftask agent with your organization's tone. Provide context about your projects so it writes authentic messages.
2
STEP 2 : Connect your Donately account
Integrate Donately in a few clicks. Swiftask will receive data from every new donation in real time via webhook.
3
STEP 3 : Choose the delivery channel
Select where to send the message: email, SMS, or collaborative messaging for your internal teams.
4
STEP 4 : Launch the automation
Activate the workflow. Every donation now triggers a personalized response, with no human intervention.
AI capabilities for your fundraising
The AI analyzes the amount, donation frequency, and donor preferences to adjust the level of message personalization.
- Target connector: The agent performs the right actions in donately based on event context.
- Automated actions: Generate thank-you emails, create personalized messages for major donors, alert your team for human follow-up if necessary, update your CRM.
- Native governance: Swiftask ensures every message respects your editorial guidelines while offering a unique human touch.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-donately@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Benefits for your organization
Increased engagement
Personalization strengthens your donors' sense of belonging.
Massive time savings
Free your teams from repetitive administrative tasks.
Consistent professionalism
Every donor receives an immediate response, regardless of donation volume.
Full flexibility
Modify your messages based on current campaigns without any code.
Better donor insights
Centralize interactions to better understand your supporters.
Privacy and ethics
Swiftask applies enterprise-grade security standards for your donately automations.
- Donor data management: Swiftask complies with GDPR standards. Data is processed securely.
- Quality control: You keep control over the message templates generated by the AI.
- Full audit trail: Every thank-you is logged for precise tracking of your relationships.
- Access security: Robust authentication to protect your Donately access.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your performance
| Metric | Before | After |
|---|---|---|
| Response time | 24h - 48h (manual) | Immediate (automated) |
| Personalization rate | Low (fixed templates) | High (adaptive AI) |
| Human time invested | Several hours/week | 0 hours |
| Retention | Standard | Optimized |
Take action with donately
Boost donor retention and engagement with exemplary responsiveness.