Pricing

Handle Dispatch critical alerts with enhanced reactivity

Swiftask integrates with Dispatch to turn every critical alert into an immediate automated action, ensuring rapid resolution.

Result:

Never leave a critical alert unanswered. Optimize your operational reaction time.

The human cost of manual alert handling

Managing critical alerts via Dispatch requires constant monitoring. When teams handle every notification manually, the risk of human error and response delay increases drastically.

Main negative impacts:

Response latency: The time required to qualify an alert manually extends the impact of the incident.
Team cognitive overload: The constant stream of Dispatch alerts exhausts operators and reduces vigilance on critical cases.
Information fragmentation: Critical data remains siloed in Dispatch without triggering coherent actions in your other tools.

Swiftask connects Dispatch to your ecosystem. Your alerts become intelligent triggers for automated workflows, ensuring a standardized and immediate response.

BEFORE / AFTER

What changes with Swiftask

Manual approach

An alert arrives in Dispatch. An operator must read it, assess the urgency, notify the right people, and update tracking tools. Every second lost is critical.

Swiftask approach

The Dispatch alert is captured instantly by Swiftask. The AI qualifies the issue, notifies the appropriate stakeholders, and pre-fills resolution documents, with zero manual action.

Deploy your automation in 4 steps

STEP 1 : Connector configuration

Activate the link between Dispatch and Swiftask via our simplified interface.

STEP 2 : Alert rule definition

Set the precise conditions that trigger your automations.

STEP 3 : Workflow design

Determine the actions to be taken: sending messages, creating tickets, or automatic escalations.

STEP 4 : Real-time monitoring

Oversee workflow execution and adjust your responses from your dashboard.

Advanced features for your incidents

Swiftask analyzes the criticality, source, and context of the Dispatch alert to prioritize actions.

Target connector: The agent performs the right actions in dispatch based on event context.
Automated actions: Automatic escalation, intelligent routing to teams, triggering resolution scripts, automatic incident logging.
Native governance: Every action is tracked for complete compliance.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-dispatch@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Immediate operational benefits

1. Reduced MTTR

Mean Time To Resolution is drastically reduced thanks to automation.

2. Increased reliability

Eliminate oversights and data entry errors during alert processing.

3. Scalability

Handle growing alert volumes without increasing your headcount.

4. Governance

Maintain full visibility over the history and resolution of every incident.

5. Agility

Adapt your response workflows in a few clicks with no code.

Security and compliance

Swiftask applies enterprise-grade security standards for your dispatch automations.

Data encryption: All data flows between Dispatch and Swiftask are secured.
Access control: Granular management of user permissions.
Full audit: Comprehensive logging of all automated actions.
Compliance: Tools designed to meet the most demanding industry standards.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your performance

Metric	Before	After
Initial response time	Minutes	Seconds
Processing error rate	High	Zero
Processing capacity	Human-limited	Unlimited (automated)
Management cost	High	Optimized

Take action with dispatch

Never leave a critical alert unanswered. Optimize your operational reaction time.