Swiftask integrates CustomGPT to turn your knowledge bases into an ultra-fast search interface. Stop wasting time hunting for information.
Result:
Save hours every week by finding exactly the information you need, right when you need it.
AI Agents
customgpt
Connector customgpt · Secure OAuth 2.0
Employees spend on average 20% of their time searching for information scattered across emails, shared folders, or internal wikis. This major inefficiency hinders decision-making and creates daily frustration.
Main negative impacts:
Information overload
The accumulation of documents makes manual searching ineffective. Critical data remains hidden.
Operational time drain
Searching for a specific file or piece of information becomes a time-consuming task that distracts from core missions.
Knowledge silos
Information is trapped in silos, preventing fluid collaboration and knowledge capitalization.
Swiftask connects CustomGPT to your document sources. Through advanced semantic search, your employees ask questions in natural language and get precise answers extracted from your own documents.
BEFORE / AFTER
The traditional method
A team member needs to find a specific procedure. They open the drive, try several keywords, open multiple PDF files, scroll through pages... after 15 minutes, they still haven't found the exact information.
The Swiftask + CustomGPT approach
The team member asks the Swiftask agent: "What is the reimbursement procedure?". The agent instantly scans the knowledge base and displays the precise answer, with the document source.
1
STEP 1 : Centralize your documents
Upload your files (PDF, docx, txt) or connect your existing knowledge bases into your CustomGPT space.
2
STEP 2 : Integrate CustomGPT with Swiftask
Link your CustomGPT instance to Swiftask to allow querying your documents from your workspace.
3
STEP 3 : Train the agent for relevance
Configure the agent to prioritize your internal sources and adopt the appropriate tone for your answers.
4
STEP 4 : Query and get answers
Ask your questions in natural language. The agent analyzes, synthesizes, and answers instantly while citing sources.
The agent analyzes the context, semantics, and hierarchy of your documents to isolate the most relevant information.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-customgpt@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Reduce search time from minutes to seconds.
Get answers based only on your internal documents, avoiding misinterpretation.
Knowledge is shared and accessible to everyone instantly, breaking down information silos.
The agent evolves with your documents: add, update, or delete files, the AI adapts in real-time.
Use Swiftask as the single entry point for all your documentation.
Swiftask applies enterprise-grade security standards for your customgpt automations.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
| Metric | Before | After |
|---|---|---|
| Search time | 10-20 min per document | Less than 5 seconds |
| Employee satisfaction | High frustration | Significant time saved |
| Access to knowledge | Siloed | Intelligently centralized |
| Answer accuracy | Risk of human error | Sourced and verified answers |
Save hours every week by finding exactly the information you need, right when you need it.