Swiftask connects your Chatrace bots to an AI agent capable of analyzing, asking relevant questions, and qualifying your leads 24/7.
Result:
Stop wasting time on unqualified leads. Pass only sales-ready opportunities to your team.
AI Agents
chatrace
Connector chatrace · Secure OAuth 2.0
Your Chatrace bots generate traffic, but your team spends too much time manually sorting through contacts. Between unqualified prospects and lost urgent inquiries, your sales cycle is unnecessarily long.
Main negative impacts:
Loss of hot leads
A qualified prospect who waits too long for a response will turn to competitors. Responsiveness is the #1 conversion driver.
Sales team burnout
Sales reps spend 60% of their time on data entry and basic qualification instead of closing deals.
Incomplete CRM data
Manual qualification is prone to human error. CRM entries are often patchy or inconsistent.
Swiftask adds a layer of conversational intelligence to your Chatrace flows. The AI agent interacts with the lead, assesses their needs, verifies budget, and automatically qualifies them before human intervention.
BEFORE / AFTER
Manual sorting process
A visitor interacts with Chatrace. The bot gathers raw info. A sales rep must read every transcript, manually qualify the lead, and input data into the CRM. Average processing time often exceeds 4 hours.
AI qualification with Swiftask
The Swiftask AI agent analyzes the Chatrace exchange in real time. It asks qualification questions, scores the lead based on your criteria, and updates your CRM instantly. The rep receives a pre-qualified lead ready for a call.
1
STEP 1 : Define your scoring criteria
Set up qualification variables in Swiftask: budget, industry, company size, or purchase intent.
2
STEP 2 : Connect your Chatrace flow
Integrate Swiftask with your Chatrace scenarios via webhook. The AI takes over as soon as the contact starts.
3
STEP 3 : Customize the AI dialogue
Teach the agent your brand voice and the key questions needed to validate the prospect's profile.
4
STEP 4 : Sync with your CRM
The agent automatically pushes qualified data to your CRM (Salesforce, Hubspot, Pipedrive) after every interaction.
The agent analyzes sentiment, urgency, and the consistency of the prospect's responses throughout the Chatrace conversation.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-chatrace@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Immediate contact with qualified prospects drastically boosts your chances of closing.
No more discrepancies between sales reps. Every lead is evaluated using the same objective criteria.
Your sales team focuses exclusively on high-value conversations.
Every interaction generates structured, actionable data for future marketing campaigns.
Your lead qualification runs 24/7, even outside business hours.
Swiftask applies enterprise-grade security standards for your chatrace automations.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
| Metric | Before | After |
|---|---|---|
| Qualification delay | 4+ hours | Instant |
| Conversion rate | Low (due to latency) | Optimized (+30%) |
| Sales time saved | 0% | Up to 15h per week |
| Scoring accuracy | Subjective/Variable | Consistent and verifiable |
Stop wasting time on unqualified leads. Pass only sales-ready opportunities to your team.