Boost sales with AI-driven product recommendations
Swiftask integrates AI into your Chatbot Builder. Guide your customers to the right products with suggestions based on their behavior.
Result:
Enhance user experience and maximize your average order value with zero manual effort.
AI Agents
chatbot builder
Connector chatbot builder · Secure OAuth 2.0
Customers struggle to find products that match their needs
In e-commerce, the sheer volume of choices can be overwhelming. Customers abandon carts when they can't find what they need. Traditional chatbots, limited to scripted responses, fail to provide a personalized shopping experience.
Main negative impacts:
High cart abandonment
Without guidance to filter through options, users feel overwhelmed and leave without converting.
Low average order value
Lack of relevant recommendations prevents cross-selling and upselling, limiting the value per customer.
Generic customer experience
The chatbot fails to recognize specific needs, treating every visitor like a stranger.
Swiftask turns your chatbot into an expert salesperson. By analyzing preferences in real time, it offers tailor-made product recommendations for every client.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
The customer browses, searches, and hesitates. They ask the chatbot a question and get a generic FAQ link. The customer eventually leaves, frustrated by the lack of real help.
With Swiftask + Chatbot Builder
The customer expresses a need. The AI agent analyzes their history, checks your catalog, and suggests the 3 most relevant products with a direct link to purchase.
Deploy your sales assistant in 4 steps
1
STEP 1 : Connect your product data
Import your catalog or connect your database to Swiftask so the AI knows your offerings.
2
STEP 2 : Configure the Chatbot Builder
Integrate Swiftask's AI engine into your existing chatbot builder in just a few clicks.
3
STEP 3 : Define recommendation rules
Set the agent's tone and selection criteria to reflect your business strategy.
4
STEP 4 : Launch and optimize
Activate the agent and track conversion performance directly in the Swiftask dashboard.
What your recommendation agent can do
The AI considers context: purchase history, products viewed, declared preferences, and current trends.
- Target connector: The agent performs the right actions in chatbot builder based on event context.
- Automated actions: Display interactive product cards. Suggestions based on cross-selling. Answer specific questions about features. Step-by-step guidance to the checkout page.
- Native governance: Every recommendation is optimized to maximize conversion rates while staying true to your brand image.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-chatbot-builder@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why choose Swiftask for your recommendations
Personalization at scale
Every customer receives unique advice, as if they were accompanied by a salesperson in-store.
Increased average order value
The AI naturally identifies upsell opportunities during the conversation.
24/7 availability
Your sales assistant never sleeps and is there to support your customers at any hour.
Seamless integration
Compatible with your existing e-commerce tools, with no major technical overhaul required.
Data-driven insights
Learn what your customers are actually looking for through conversation logs.
Privacy and performance
Swiftask applies enterprise-grade security standards for your chatbot builder automations.
- Protected data: Customer preference processing adheres to the strictest GDPR standards.
- Ethical AI: Recommendations are based on objective criteria, without discriminatory bias.
- Technical stability: Robust infrastructure capable of handling e-commerce traffic spikes without latency.
- Full control: You retain control over recommended products via the Swiftask back-office.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your key metrics
| Metric | Before | After |
|---|---|---|
| Conversion rate | Market standard | +20% to +40% observed |
| Customer search time | High | Reduced by 60% |
| Average order value | Static | Consistently increasing |
| User satisfaction | Average | Very high |
Take action with chatbot builder
Enhance user experience and maximize your average order value with zero manual effort.