Generate custom alerts from your CDR platform via AI
Swiftask analyzes your CDR platform streams. Receive relevant, contextual alerts based on your own criteria, without complex configuration.
Result:
Never miss a critical event again. Filter out the noise and act only on what requires your attention.
AI Agents
cdr platform
Connector cdr platform · Secure OAuth 2.0
Raw alert overload paralyzes your teams
CDR platforms generate massive data volumes. Without filtering, your teams are overwhelmed by generic, often non-critical alerts, leading to decision fatigue and missed high-priority events.
Main negative impacts:
Alert fatigue
The abundance of unqualified notifications causes operators to ignore critical alerts buried in the noise.
Lack of business context
Simple thresholds aren't enough. Without contextual analysis, it's impossible to distinguish normal behavior from real anomalies.
Limited reactivity
Time spent manually triaging logs prevents quick intervention on major incidents.
Swiftask acts as an intelligence layer over your CDR platform. Our AI agents analyze streams in real-time, qualify event importance, and only alert you when your custom conditions are met.
BEFORE / AFTER
What changes with Swiftask
Traditional log management
You receive thousands of alerts daily. Your engineers spend hours configuring complex static filters that become obsolete as data volumes change.
AI-powered monitoring with Swiftask
Swiftask learns your CDR platform patterns. The AI agent detects significant deviations and sends you a qualified alert with a situation summary.
Deploy your intelligent alerts in 4 phases
1
STEP 1 : Secure connection to your CDR
Connect Swiftask to your CDR platform via API or webhooks. No infrastructure changes are required.
2
STEP 2 : Define criticality rules
Use natural language to define what constitutes an alert for your business. The AI understands your specific needs.
3
STEP 3 : Set notification channels
Choose where to receive the alert: Teams, Slack, Email, or directly into a support ticket.
4
STEP 4 : Activate continuous monitoring
The agent monitors streams 24/7. It automatically adjusts to changes in your CDR traffic.
Advanced detection capabilities
The agent examines metadata, frequencies, call types, and behavioral anomalies within your CDR logs.
- Target connector: The agent performs the right actions in cdr platform based on event context.
- Automated actions: Intelligent event filtering, correlation between multiple sources, automatic incident summarization, conditional alert routing.
- Native governance: Every generated alert comes with full context to accelerate resolution by your teams.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-cdr-platform@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Major operational benefits
Noise reduction
Eliminate up to 90% of useless alerts thanks to precise AI qualification.
Early detection
Identify anomalies before they impact your customers or revenue.
Time savings
Your technical teams focus on resolution, not manual monitoring.
Total customization
Adjust thresholds and rules without writing a single line of code.
Enhanced compliance
Maintain an auditable trail of all detected anomalies and actions taken.
Data security and privacy
Swiftask applies enterprise-grade security standards for your cdr platform automations.
- Stream encryption: All data transiting between your CDR platform and Swiftask is encrypted.
- Environment isolation: Each monitoring instance is isolated to ensure your data integrity.
- Granular control: You manage access to alerts based on your team's roles.
- GDPR/SOC2 compliance: Swiftask meets the highest security standards for processing your data.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your performance
| Metric | Before | After |
|---|---|---|
| Noise alerts | Many false positives | Removed by AI |
| Mean time to detect | Several hours | A few seconds |
| Configuration effort | Complex development | No-code setup |
| Monitoring reliability | Variable | Constant (24/7) |
Take action with cdr platform
Never miss a critical event again. Filter out the noise and act only on what requires your attention.