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Generate custom alerts from your CDR platform via AI

Swiftask analyzes your CDR platform streams. Receive relevant, contextual alerts based on your own criteria, without complex configuration.

Result:

Never miss a critical event again. Filter out the noise and act only on what requires your attention.

Raw alert overload paralyzes your teams

CDR platforms generate massive data volumes. Without filtering, your teams are overwhelmed by generic, often non-critical alerts, leading to decision fatigue and missed high-priority events.

Main negative impacts:

  • Alert fatigue: The abundance of unqualified notifications causes operators to ignore critical alerts buried in the noise.
  • Lack of business context: Simple thresholds aren't enough. Without contextual analysis, it's impossible to distinguish normal behavior from real anomalies.
  • Limited reactivity: Time spent manually triaging logs prevents quick intervention on major incidents.

Swiftask acts as an intelligence layer over your CDR platform. Our AI agents analyze streams in real-time, qualify event importance, and only alert you when your custom conditions are met.

BEFORE / AFTER

What changes with Swiftask

Traditional log management

You receive thousands of alerts daily. Your engineers spend hours configuring complex static filters that become obsolete as data volumes change.

AI-powered monitoring with Swiftask

Swiftask learns your CDR platform patterns. The AI agent detects significant deviations and sends you a qualified alert with a situation summary.

Deploy your intelligent alerts in 4 phases

STEP 1 : Secure connection to your CDR

Connect Swiftask to your CDR platform via API or webhooks. No infrastructure changes are required.

STEP 2 : Define criticality rules

Use natural language to define what constitutes an alert for your business. The AI understands your specific needs.

STEP 3 : Set notification channels

Choose where to receive the alert: Teams, Slack, Email, or directly into a support ticket.

STEP 4 : Activate continuous monitoring

The agent monitors streams 24/7. It automatically adjusts to changes in your CDR traffic.

Advanced detection capabilities

The agent examines metadata, frequencies, call types, and behavioral anomalies within your CDR logs.

  • Target connector: The agent performs the right actions in cdr platform based on event context.
  • Automated actions: Intelligent event filtering, correlation between multiple sources, automatic incident summarization, conditional alert routing.
  • Native governance: Every generated alert comes with full context to accelerate resolution by your teams.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-cdr-platform@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Major operational benefits

1. Noise reduction

Eliminate up to 90% of useless alerts thanks to precise AI qualification.

2. Early detection

Identify anomalies before they impact your customers or revenue.

3. Time savings

Your technical teams focus on resolution, not manual monitoring.

4. Total customization

Adjust thresholds and rules without writing a single line of code.

5. Enhanced compliance

Maintain an auditable trail of all detected anomalies and actions taken.

Data security and privacy

Swiftask applies enterprise-grade security standards for your cdr platform automations.

  • Stream encryption: All data transiting between your CDR platform and Swiftask is encrypted.
  • Environment isolation: Each monitoring instance is isolated to ensure your data integrity.
  • Granular control: You manage access to alerts based on your team's roles.
  • GDPR/SOC2 compliance: Swiftask meets the highest security standards for processing your data.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your performance

MetricBeforeAfter
Noise alertsMany false positivesRemoved by AI
Mean time to detectSeveral hoursA few seconds
Configuration effortComplex developmentNo-code setup
Monitoring reliabilityVariableConstant (24/7)

Take action with cdr platform

Never miss a critical event again. Filter out the noise and act only on what requires your attention.

Streamline your CDR data archiving with artificial intelligence

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