Detect CDR anomalies instantly with AI
Swiftask automatically analyzes your CDR files to spot billing inconsistencies, suspicious traffic spikes, and potential fraud.
Result:
Secure your revenue and eliminate manual errors with intelligent, continuous monitoring of your telecom data.
AI Agents
cdr platform
Connector cdr platform · Secure OAuth 2.0
The complexity of CDR data puts your business at risk
Manual processing of Call Detail Records (CDR) is a major challenge. With massive data volumes and diverse formats, billing errors often go unnoticed until they impact your bottom line.
Main negative impacts:
Financial losses from errors
Incorrectly applied rates or calculation errors in your CDRs lead to direct revenue losses.
Vulnerability to fraud
Abnormal traffic patterns are often a sign of ongoing fraud, which is difficult to identify manually.
Inefficient audit processes
Sifting through millions of data rows takes days, delaying issue resolution.
Swiftask deploys AI agents capable of processing your CDRs continuously. They apply sophisticated detection rules to isolate anomalies the moment they appear.
BEFORE / AFTER
What changes with Swiftask
Before AI automation
Your teams download CDR files and run complex Excel macros or scripts. Anomalies are discovered after the fact, often during month-end closing, making corrections costly and complex.
With Swiftask + CDR Platform
As soon as a new CDR file is ingested, the Swiftask AI agent analyzes the data. Any anomaly — unusual volume, forbidden destination, format error — triggers an immediate alert in your communication channel.
Set up your CDR monitoring in 4 steps
1
STEP 1 : Define anomaly patterns
Configure detection rules in Swiftask: traffic thresholds, blacklisted destinations, or expected file formats.
2
STEP 2 : Connect your CDR source
Link your CDR platform to Swiftask via API or webhook for real-time data ingestion.
3
STEP 3 : Let the AI analyze
The agent examines every record, cross-references data, and identifies deviations from the norm.
4
STEP 4 : Receive your alerts
Get a detailed report as soon as an anomaly is detected, including evidence for quick correction.
Capabilities of your AI agents
The AI analyzes volume, duration, destination, and cost for every call, while comparing this data against traffic history.
- Target connector: The agent performs the right actions in cdr platform based on event context.
- Automated actions: Detect abnormal traffic spikes. Identify pricing errors. Flag corrupted file formats. Send priority alerts via Teams/Slack/Email.
- Native governance: Results are centralized in Swiftask to facilitate compliance audits and financial reporting.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-cdr-platform@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Strategic advantages for your billing
Revenue protection
Identify errors before they are billed to the customer.
Fraud risk reduction
Early detection of suspicious behavior to stop fraud quickly.
Productivity gains
Remove manual file analysis, freeing your team for strategic tasks.
Guaranteed compliance
Track all detected anomalies and the corrective actions taken.
Full scalability
Whether you process a thousand or a million CDRs, the AI agent remains performant.
Telecom data security
Swiftask applies enterprise-grade security standards for your cdr platform automations.
- End-to-end encryption: Your CDR files are processed in a secure, encrypted environment.
- Restricted access: Precisely control who can view anomaly alerts.
- Full audit trail: Every analysis is logged to ensure complete traceability.
- Privacy: Swiftask does not store your data beyond what is necessary for analysis.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measurable operational impact
| Metric | Before | After |
|---|---|---|
| Detection time | Several days | A few minutes |
| Billing errors | High unpaid rate | 90% reduction in disputes |
| Processing cost | High (manual labor) | Minimal (automation) |
| Fraud responsiveness | Reactive (post-mortem) | Proactive (real-time) |
Take action with cdr platform
Secure your revenue and eliminate manual errors with intelligent, continuous monitoring of your telecom data.