Recover lost sales with Swiftask and Attentive
Swiftask syncs your AI agents with Attentive to turn abandoned carts into completed orders through ultra-personalized SMS follow-ups.
Result:
Increase your conversion rates and maximize your revenue per user without manual effort.
AI Agents
attentive
Connector attentive · Secure OAuth 2.0
The hidden cost of unrecovered abandoned carts
An abandoned cart is a missed sales opportunity. Often, generic recovery messages are ignored because they lack context or arrive at the wrong time. Without a smart strategy, you lose customers who were ready to buy.
Main negative impacts:
Low conversion rates
Standard recovery messages lack relevance, drastically reducing customer engagement.
Poor timing
A follow-up sent too late loses all its impact. Reactivity is key in e-commerce conversion.
Impersonal messaging
The lack of personalization based on purchase behavior makes your communications less effective.
Swiftask deploys AI agents that analyze browsing behavior and trigger personalized SMS sequences via Attentive the moment the customer is most likely to convert.
BEFORE / AFTER
What changes with Swiftask
Before Swiftask: Generic follow-ups
The customer leaves the site. An automated email is sent 24 hours later with a standard message. The customer has already forgotten their intent or bought elsewhere.
After Swiftask: Intelligent follow-ups
The AI identifies abandonment, analyzes the cart content, and sends an SMS via Attentive with a personalized offer or contextual reminder within minutes.
Deploy your campaigns in 4 steps
1
STEP 1 : Agent configuration
Define your AI agent's behavior rules in Swiftask to identify cart abandonment.
2
STEP 2 : Attentive connection
Enable the Attentive connector to allow Swiftask to trigger your SMS campaigns securely.
3
STEP 3 : Scenario customization
Create dynamic messages based on cart items and customer profiles.
4
STEP 4 : Launch and optimize
Activate the workflow and track conversion performance directly in the Swiftask dashboard.
Key integration features
The agent analyzes cart value, customer purchase history, and product preferences in real time to adapt the tone and offer of the SMS.
- Target connector: The agent performs the right actions in attentive based on event context.
- Automated actions: Immediate SMS triggering via Attentive, dynamic content personalization, intelligent audience segmentation, exception handling.
- Native governance: All interactions are logged to continuously refine the performance of your conversion strategy.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-attentive@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why choose this automation
Higher conversion rates
Contextual follow-ups that truly drive purchase decisions.
Operational time savings
Full automation of e-commerce follow-up management.
Personalization at scale
Every customer receives a message tailored to their specific cart.
Total control
Adjust your follow-up rules without writing a single line of code.
Seamless integration
Swiftask interfaces natively with Attentive for flawless execution.
Data security and governance
Swiftask applies enterprise-grade security standards for your attentive automations.
- GDPR/TCPA compliance: Strict consent management for your SMS campaigns.
- API security: Encrypted connections between Swiftask and Attentive.
- Full audit trail: Traceability for every sent message.
- Access management: Granular permission control within your workspace.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your performance
| Metric | Before | After |
|---|---|---|
| Conversion rate | Market average | +25% on average |
| Follow-up time | Several hours | Instant |
| Personalization | Static | AI-driven dynamic |
| Manual effort | High | Zero |
Take action with attentive
Increase your conversion rates and maximize your revenue per user without manual effort.