Swiftask connects your AI agents to AcyMailing. Never leave an email unanswered: your customers receive relevant, instant replies.
Result:
Boost your response rate and free your support team from repetitive tasks.
Manual email management hinders your growth
With increasing email volume, handling every reply manually becomes impossible. Your team wastes valuable time writing similar messages, while response times increase, hurting customer satisfaction.
Main negative impacts:
Swiftask integrates with AcyMailing to analyze incoming emails and generate relevant automated responses. The AI learns your tone and knowledge base to reply just like you would.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
A customer replies to your email campaign. Your team receives the message, reads it, searches for the right answer in a document, writes the email, then sends it. The process takes hours or even days.
With Swiftask + AcyMailing
As soon as a reply is detected by AcyMailing, your AI agent analyzes it, drafts a personalized response, and sends it instantly or saves it as a draft for approval. Your customer is satisfied in seconds.
How to set up automated replies in 4 steps
STEP 1 : Create your response agent
Define your agent's personality and knowledge in Swiftask (FAQs, return policies, etc.).
STEP 2 : Connect AcyMailing
Link your AcyMailing account to Swiftask to enable incoming email reading and response sending.
STEP 3 : Define trigger rules
Choose which AcyMailing lists or campaigns should benefit from automated replies.
STEP 4 : Activate automatic mode
Launch the agent and monitor exchanges from the Swiftask dashboard to ensure optimal quality.
Key features of the AcyMailing AI agent
The agent analyzes the intent, sentiment, and technical context of each incoming email to provide a tailored response.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-acymailing@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Benefits for your business
1. 24/7 Availability
Your customers receive replies even on weekends or at night, without human intervention.
2. Drastic cost reduction
Automate repetitive email processing to reduce the cost per ticket.
3. Consistent brand image
The AI strictly adheres to your editorial guidelines and defined tone.
4. Unlimited scalability
Increase your AcyMailing campaign volume without fear of being overwhelmed by replies.
5. Continuous learning
Your agent improves as you validate or modify its responses.
Security and privacy
Swiftask applies enterprise-grade security standards for your acymailing automations.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measurable results
| Metric | Before | After |
|---|---|---|
| Average response time | 24 - 48 hours | Under 2 minutes |
| Volume of emails processed | Limited by human capacity | Unlimited |
| Customer satisfaction | Variable | Constant improvement |
| Team productivity | Low (repetitive tasks) | High (complex tasks) |
Take action with acymailing
Boost your response rate and free your support team from repetitive tasks.