Manage your AcyMailing emails automatically, thanks to your AI agents
Swiftask connects your AI agents to AcyMailing. Never leave an email unanswered: your customers receive relevant, instant replies.
Result:
Boost your response rate and free your support team from repetitive tasks.
AI Agents
acymailing
Connector acymailing · Secure OAuth 2.0
Manual email management hinders your growth
With increasing email volume, handling every reply manually becomes impossible. Your team wastes valuable time writing similar messages, while response times increase, hurting customer satisfaction.
Main negative impacts:
Excessive response times
Manual processing leads to inevitable delays, especially during peak activity or outside business hours.
Team burnout
Your employees spend their day copying-pasting standard responses instead of handling complex, high-value requests.
Inconsistent messaging
Without intelligent automation, every team member responds differently, damaging your brand image.
Swiftask integrates with AcyMailing to analyze incoming emails and generate relevant automated responses. The AI learns your tone and knowledge base to reply just like you would.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
A customer replies to your email campaign. Your team receives the message, reads it, searches for the right answer in a document, writes the email, then sends it. The process takes hours or even days.
With Swiftask + AcyMailing
As soon as a reply is detected by AcyMailing, your AI agent analyzes it, drafts a personalized response, and sends it instantly or saves it as a draft for approval. Your customer is satisfied in seconds.
How to set up automated replies in 4 steps
1
STEP 1 : Create your response agent
Define your agent's personality and knowledge in Swiftask (FAQs, return policies, etc.).
2
STEP 2 : Connect AcyMailing
Link your AcyMailing account to Swiftask to enable incoming email reading and response sending.
3
STEP 3 : Define trigger rules
Choose which AcyMailing lists or campaigns should benefit from automated replies.
4
STEP 4 : Activate automatic mode
Launch the agent and monitor exchanges from the Swiftask dashboard to ensure optimal quality.
Key features of the AcyMailing AI agent
The agent analyzes the intent, sentiment, and technical context of each incoming email to provide a tailored response.
- Target connector: The agent performs the right actions in acymailing based on event context.
- Automated actions: Automatic drafting of personalized responses. Integration of dynamic data (name, history). Emergency detection for human escalation. Automatic archiving of exchanges.
- Native governance: All drafts and sent responses are centralized in Swiftask for quick review by your teams.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-acymailing@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Benefits for your business
24/7 Availability
Your customers receive replies even on weekends or at night, without human intervention.
Drastic cost reduction
Automate repetitive email processing to reduce the cost per ticket.
Consistent brand image
The AI strictly adheres to your editorial guidelines and defined tone.
Unlimited scalability
Increase your AcyMailing campaign volume without fear of being overwhelmed by replies.
Continuous learning
Your agent improves as you validate or modify its responses.
Security and privacy
Swiftask applies enterprise-grade security standards for your acymailing automations.
- Encrypted data: All exchanges between Swiftask and AcyMailing are secure.
- Human validation: You can configure the agent to save responses as drafts for validation.
- GDPR compliance: Swiftask adheres to the strictest privacy standards.
- Full control: Keep control over the agent's rules at all times.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measurable results
| Metric | Before | After |
|---|---|---|
| Average response time | 24 - 48 hours | Under 2 minutes |
| Volume of emails processed | Limited by human capacity | Unlimited |
| Customer satisfaction | Variable | Constant improvement |
| Team productivity | Low (repetitive tasks) | High (complex tasks) |
Take action with acymailing
Boost your response rate and free your support team from repetitive tasks.