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Putting AI to work for the public interest

How IFJR gave victims a voice through artificial intelligence

Discover how Marion Berthaut and the French Institute for Restorative Justice transformed 200 sensitive testimonies into actionable data for research and public policy, while preserving each person's dignity.

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A unique but unusable knowledge base

Since 2018, IFJR has built a rare corpus of more than 200 testimonies from restorative justice programs

Exceptional value under heavy constraints

These narratives, collected from victims and offenders, are exceptionally rich material for understanding restorative justice mechanisms.
International studies show these approaches support desistance and reduce reoffending. In France, however, one major barrier remains: the lack of usable data, capable of objectifying these effects and clarifying the psychological mechanisms at play.
Testimonies collected since 2018
200+Testimonies collected since 2018
Victims and offenders
Victims & OffendersVulnerable populations
Sensitive data protected
100%Sensitive data protected

Key constraints

  • Constraint
    Extremely sensitive data: Vulnerable populations requiring maximum protection
  • Constraint
    Heterogeneous formats: Phone interviews, written content, and reports
  • Constraint
    Manual anonymization was impossible at scale
  • Constraint
    Qualitative analysis was too heavy for small teams
  • Constraint
    No tools were compatible with the sector's ethical requirements

"We should start a project, but it would take me three months full-time. I don’t have three full months to dedicate to it."

President of IFJR
Facing the temporal and cognitive barrier
President of IFJR
Result: An underused knowledge asset, even though it could have fed research and public debate. Without a suitable solution, this project would simply never have launched.

An expert bridging disconnected silos

Profile picture of Marion Berthaut

Marion Berthaut

NLP R&D Expert - Fractional R&D Lead For the past ten years, Marion Berthaut has been working in natural language processing (NLP). In 2015, she launched her first company to help people with dyslexia read more effectively, already using linguistic analysis technologies. Today, Marion works as a "fractional R&D lead." Her mission: spotting opportunities where others do not see them.

“You have an extraordinary body of textual material, of incredible richness. It just so happens that there are tools capable of leveraging this textual matter especially when there’s a lot of it and extracting some really fascinating insights from it.”

Marion Berthaut
“That’s exactly what happened with the IFJR at the beginning of 2025.”
Marion Berthaut

Why Swiftask: Sovereignty First

Marion needed an “off-the-shelf” solution, quick to deploy, without having to build everything from scratch.

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Digital Sovereignty

Data hosted in France • Full control over inferences • No training on third-party models

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Innovation Sandbox

Rapid experimentation • Frictionless trial-and-error • No benchmarking for each new idea

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Immediate Deployment

Ready to use solution • No development from scratch • Production deployment in a few weeks

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Multi-model

Access to Mistral, Anthropic, and others • Cost optimization • Selecting the best model for each use case

"For ideological reasons and the values at stake, I wouldn’t use certain models in the context of restorative justice. The idea that testimonies could be stored on servers outside of France was simply inconceivable."

Marion Berthaut
That’s exactly what happened with IFJR in early 2025.
Marion Berthaut

Marion discovered Swiftask at the beginning of 2025 thanks to Olivier La Grandeur. At that time, the AI solutions market was still young. “You have to put yourself in the context—it’s January 2025. There aren’t 36,000 solutions available,” Marion recalls.

Edwin: A Game-Changing Proof of Concept

Data Exploration for Restorative Justice – Digital Intelligence
A tribute to Edwin Lemert, who theorized the distinction between primary and secondary deviance.

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Transcription

Phone interviews are transcribed automatically with high accuracy, preserving nuances and emotions.

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Full Anonymization

An agent detects and removes all personal identifiers (names, locations, dates) based on the standards of the Cour de Cassation.

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Analysis

Once anonymized, the testimonies can be provided to research laboratories for in-depth analysis.

A Pragmatic Approach

Marion released the first version of Edwin in May 2025, working with 50 testimonies. She tested different models (Mistral, Anthropic) and optimized costs by using models that consumed fewer tokens.

Results That Transform What’s Possible

An ROI measured not in hours saved, but in value created

"It’s a game changer. It allows us to do things that weren’t accessible before. Edwin saved us time, but more importantly, it made us decide to act. Where the time required was prohibitive, we simply wouldn’t have done it."

Marion Berthaut
That’s exactly what happened with IFJR in early 2025.
Marion Berthaut

Major Discovery

Edwin detected a particular anger from victims toward the penal system itself, revealing a systemic issue that had not previously been documented through the testimonies.

Giving Participants a Voice

IFJR was able to provide the Ministry of Justice with insights that no one else could offer during public policy evaluation: the voices of offenders and victims.

Funding Secured

€150,000 in funding was secured to develop Edwin 2. The POC served as a proof of concept for private foundations. Before Edwin, IFJR would have simply “not applied for the grant.”

Game Changer

Edwin enabled the decision to act. Where the time required had been prohibitive and so nothing was done it became possible. This represents a scale-up opportunity for IFJR.

The transformation in numbers

Before Edwin

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    200 dormant testimonials
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    No usable output
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    Absent from evaluations
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    Abandoned (too heavy)
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    Blocking cognitive barrier

After Edwin

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    Usable anonymized testimonials
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    Insights delivered to the Ministry
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    Integrated into public policies
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    €150,000 in funding secured
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    Project launched and deployed

Edwin 2: Scaling up

Democratize access to testimonials for research

The next step

Now that Edwin is trained, Marion is waiting for the €150,000 funding to be released to further develop Edwin.

"An agent will return the intelligence you give it. So if you ask it stupid questions, it will answer stupidly. That’s how it works: it amplifies. If you amplify zero, well, it will still be zero. But if you amplify intelligence, then it’s astonishing."

Marion Berthaut
That’s exactly what happened with IFJR at the beginning of 2025.
Marion Berthaut
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Open to a small group of IFJR members for daily use

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Supported by training to learn how to ask the right questions

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Accessible to partner research labs with strong security guarantees

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10
Trained IFJR users
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Training
Integrated training program
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Research
Secure access for laboratories

Harness AI power for the benefit of society

"There are tools around language processing. These tools are super powerful. It's incredible. Rather than just using them to analyze online reviews to figure out which second toaster you’re going to buy when you don’t even need one..."

"What if we put that power to work on something that benefits society?"

Marion Berthaut
That’s exactly what happened with IFJR at the beginning of 2025.
Marion Berthaut
The problem in numbers
200+

200+

Testimonies collected since 2018

Victims & Offenders

Victims & Offenders

Vulnerable populations

100%

100%

Sensitive data protected

Industry
  • Restorative justice
  • Support for victims and offenders
  • Training and research in criminal justice
  • Restorative dialogue (criminal and extrajudicial)
Size

12 employees

Location

46 boulevard d'Alsace Lorraine - 64000 PAU (Pyrenees-Atlantiques)

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